Home Care
Mobility
We carry hundreds of products with new ones being added all the time. To ensure you get the right product for your needs we encourage you to set an appointment with one of our experts.
About Us
We've built our reputation on providing our valued clients with what they need, and treating them like family.
– Don Ed, Founder
Since 1976
Our family has been in the business of helping families, and individuals maintain independence, adapt to change, or make everyday life easier. Conval-Aid’s unparalleled service is what sets us apart from other Ottawa mobility stores.
Our staff take great pride in assisting customers with the selection of the right product or service right from our location in Ottawa.
If there’s something you don’t see in our store, or when searching through our mobility, home care equipment or health aids online, just ask us! We will try our best to get that specific product for you.
Our History
The year was 1976, when a hockey buddy approached Don Ed about becoming partners in a business to sell and rent wheelchairs in Ottawa. The home health aid industry was in its infancy, Don had a full-time job, and his wife Judi was a full-time mother of two. Despite the obstacles, they founded Conval-Aid that year, operating out of little more than a small office on Boyd Avenue. “We had one desk, one filing cabinet, and one phone,” says Judi. The company grew in reputation and grew in size. By 1980, they had a new location on Carling and Bronson. Thanks to the visibility of the address and the growth of the industry, the business took off.
In 1985, the Eds became sole owners of Conval-Aid. Over the years, Conval-Aid expanded into new areas. In 1994, Don co-founded HealthCraft Products Inc., which manufactures innovative health care products, all of which are available at Conval-Aid.
In the 1990s, the Eds partnered with Don Johnston, serving customers requiring hand controls, and patient lifts.
As Conval-Aid grew, so did Don and Judi’s kids, Merrill and Stuart. They started working part-time in the business in high school, then full time after they completed their post-secondary education. Merrill and Stuart Ed have now taken over the company reins.
The story of Conval-Aid spans almost four decades and two generations. From a one-person endeavour part-time, the company has grown to employ a team of 22 here in Ottawa. From humble beginnings operating out of an old clunker and a small office, Conval-Aid now boasts a custom-designed showroom and an impressive inventory of home health aids and wheelchairs. Today, Conval-Aid is located at 2600 Lancaster Road, with customers throughout Ottawa.
Awards
The “Best In Ottawa” has awarded Conval-Aid with the best in Mobility Equipment Services.
Associations
Conval-Aid is proud to be a member of the following associations.
Conval-Aid is a proud member of the BBB, which means that our customers can trust that we will treat them ethically and fairly.
As a VGM member, Conval-Aid has access to their great resources for home medical equipment providers.
Canadian Federation of Independent Business
Conval-Aid is honoured to be a member of the CFIB, an organization built for entrepreneurs that represents the interests of the small business community in Canada.
National Mobility Equipment Dealers Association
Conval-Aid is a QAP member in good standing with the NMEDA.
Excellent service and product selection. Staff are very knowledgeable and helpful. A great experience allround. Don't even bother with the others.
– Jim Mahaffy
Oct 2018