Shipping Policy

We offer a daily delivery service in the Ottawa area, operating Monday to Friday.  We service the east end of the city in the morning (9:00 am - 12:00 pm), and the west end in the afternoon (1:00 pm - 4:00 pm).

Deliveries are also made in areas surrounding Ottawa by special appointment for an additional charge.

Online orders

We strive to have our online orders shipped within 2 to 4 business days. If there is an expected delay, a representative from Conval-Aid will call or email to provide details and delivery timelines.