Conval-Aid is proud to be known as a trusted neighbourhood name for health care and mobility products and friendly, service-oriented expert service. We are pleased to share the following testimonials from our valued customers from the Ottawa area and beyond.
“Conval-Aid has been the primary provider of pressure relief surfaces for the Perley and Rideau Veteran’s Health Centre (PRVHC) for the past 3 years. During this time, we have benefited from the dedicated routine weekly service, emergency service, selection of products, rent to own program and ongoing education and information to the Occupational Therapy Department.
As a therapist I am very satisfied with the response time, condition of the equipment and the opportunity to increase the inventory of owned surfaces. The rent to own program has doubled our availability of surfaces and allowed for interventions at earlier stages.”
- Corrina, Occupational Therapist
“Thank you again for your services…Please know that you are not only providing physical comfort for people’s lives, but making a true difference in the way you approach the situation. People come to you with either some type of physical trauma or ailment. Living with such, as you well know, is not easy, but having someone who truly wants these people to be able to enjoy and attain a certain level of independence and [the way it is] done [is] in a truly respectful manner, is something that you don’t see much of these days.”
- Manon, Customer
“It has been our pleasure to be the recipient of care and service with Terry, representative for Conval-Aid. He has been attentive to the needs of our residents, always providing professional and prompt service. On occasion, we have had emergent requests to which Terry exceeded our expectation, providing us with quality customer service.”
- Donna, Director of Care